Sub-Reseller Management Guide

In this guide: The sub-reseller system lets you build your own domain reseller network. Each sub-reseller account you create works just like a standard reseller account — your clients can register, renew, and transfer domains independently. You control the pricing, load their balance, and manage everything from a single dashboard.

What you'll learn in this guide

→ How to create a new sub-reseller account
→ How to view, search, and edit sub-resellers
→ How to assign and change pricing groups
→ How the deposit (balance) system works
→ Sub-reseller login URL and credentials
→ Frequently asked questions & troubleshooting

Overview

Important: Sub-resellers can only sell domain services — registration, renewal, and transfer. They cannot offer email hosting, SSL certificates, or any other service. As the parent reseller, you are responsible for all actions taken by your sub-resellers.

From your reseller panel (dm.domainnameapi.com), you can:

Create, edit, and suspend sub-reseller accounts
Assign and update pricing groups for each sub-reseller
Load deposits (balance) into sub-reseller accounts
Log in as a sub-reseller to troubleshoot or make changes on their behalf

User Management

Creating a Sub-Reseller Account

To add a new sub-reseller to your account:

Go to Sub-Reseller > Reseller List from the left menu.

Figure 1 — Reseller panel: navigate to Sub-Reseller > Reseller List from the left sidebar

Click + Add new sub-reseller in the top-right corner.

Figure 2 — Subresellers list: existing accounts shown with Group, Company Name, Status, and Creation Time

Fill in all required fields in the form (see the field reference table below).
Click Save at the bottom of the page. The account is activated immediately.

Account Information

Field	What to enter	Required?
Reseller Name	Display name for the sub-reseller account	Yes
First / Last Name	Full name of the account holder	Yes
Address	Full street address	Yes
City / District	City and district	Yes
Country	Select from the dropdown list	Yes
Postal Code	ZIP or postal code	Yes
Email	Primary email address — all notifications go here	Yes
Phone	International format (e.g. +90 for Turkey)	Yes
Reseller Group	Sets the pricing plan — e.g. Gold	Yes
Company Name	Registered company name, if applicable	No
Company Owner	Name of the company owner	No
Alternative Email	Backup contact email	No
Website	Sub-reseller's website URL	No

Login Credentials

Field	What to enter	Required?
Username	Login username — cannot be changed after creation	Yes
Password	Must meet the password policy requirements (see warning below)	Yes
Confirm Password	Re-enter the password to confirm	Yes

Sub-Reseller Management Guide

Figure 3 — New sub-reseller form: Account Information and Login Credentials sections

⚠️ Warning: Password policy: Minimum 12 characters, including at least one uppercase letter, one lowercase letter, one number, and one special character. Example: Abc123!@#Xyz

💡 Note: Sub-resellers log in at srp.apiname.com — not at the main reseller panel. To use a custom login URL, point your subdomain's DNS A record to 185.46.43.245.

Viewing and Editing Sub-Resellers

To find, review, or update an existing sub-reseller:

Go to Sub-Reseller > Reseller List from the left menu.
Optionally, type part of the reseller name in the search box to filter the list.
Click the reseller's name to open their account.
Make your changes, then click Save at the bottom of the page.

Sub-Reseller Management Guide

Figure 4 — Reseller List: sub-reseller account showing group, company, and Active status

✅ Tip: Click any column header to sort the list in ascending or descending order.

What You Can Do from the Edit Screen

Clicking a sub-reseller's name opens their edit screen. Here's a quick reference of available actions:

What do you want to do?	How to do it
Change account status	Set the account to Active, Suspended, or On Hold using the Status dropdown, then save.
Change pricing group	Select a new group from the Pricing Group dropdown and click Save. The change takes effect immediately.
Load a deposit	Enter the amount in the Deposit field, select the currency, and click AddDeposit.
Log in as the sub-reseller	Switch into their account directly from the edit screen. Click Log Out when done to return to your own panel.
Update contact details	Edit the phone, email, or address fields and click Save.

Pricing Groups

Pricing groups control the domain prices applied to each sub-reseller. Every sub-reseller must be assigned a group at creation. If no group is assigned, the system applies default pricing.

To view existing groups or create a new one: go to Sub-Reseller > Sub-Reseller Pricing from the left menu.

Assigning a Pricing Group

Go to Sub-Reseller > Reseller List.
Click the sub-reseller you want to update.
Select a group from the Pricing Group dropdown.
Click Save.

💡 Note: Pricing group changes apply immediately. All new transactions by that sub-reseller will use the updated pricing from that point forward.

Deposit Management

Sub-resellers need a balance (deposit) in their account to register, renew, or transfer domains. You load deposits from your own account — there's no limit on how much you can add, and you can top up at any time.

How the Deposit System Works

The deposit system uses a layered limit: your sub-reseller's usable balance is capped by the balance available in your own reseller account.

Example: Your reseller account has $1,000. You assign $5,000 in deposits to your sub-reseller. In practice, the sub-reseller can only spend up to $1,000 — the limit of your own account. Once you top up your balance, your sub-reseller's effective limit increases automatically.

💡 Note: All deposit activity — additions, usage, and history — is tracked and visible to you in the AddDeposit screen. Your sub-reseller cannot see or modify their own deposit settings.

Loading a Deposit

To add balance to a sub-reseller account:

Go to Sub-Reseller > Reseller List.
Click the sub-reseller's name.
Enter the amount in the Amount field and select the currency.
Click AddDeposit.

Sub-Reseller Management Guide

Figure 5 — AddDeposit screen: enter an amount, select currency, and view past deposit history

⚠️ Warning: Deposits cannot be reversed. Double-check the amount and currency before confirming. Remember: your sub-reseller's effective limit is always capped by your own account balance.

Sub-Reseller Login

Sub-resellers use a separate login portal — not the main reseller panel. Make sure they have the correct URL before they try to log in.

Detail	Value / Notes
Login URL	srp.apiname.com
Username	Set at account creation — cannot be changed
Password	Min. 12 chars: uppercase + lowercase + number + special character
Custom login URL	Point your subdomain's DNS A record to 185.46.43.245

Sub-Reseller Management Guide

Figure 6 — srp.apiname.com: the sub-reseller login portal

Related Resources

Looking for more? These guides cover related features and workflows:

Domain Reseller Program — Benefits of a reseller account and how to get started
Sub-Reseller Pricing Groups — Creating pricing plans and setting TLD-level prices
Reseller Panel Guide — Full walkthrough of dm.domainnameapi.com
Domain Registration Guide — Step-by-step instructions for registering your first domain
REST API Documentation — Manage sub-resellers programmatically via the API

Frequently Asked Questions

Q: How do I create a sub-reseller account?

A: Go to Sub-Reseller > Reseller List, click + Add new sub-reseller, fill in the required fields, and click Save. The account is active immediately.

Q: What services can a sub-reseller offer?

A: Sub-resellers can only provide domain services: registration, renewal, and transfer. Email hosting, SSL certificates, and other services are not available to sub-reseller accounts.

Q: What is the sub-reseller login URL?

A: Sub-resellers log in at srp.apiname.com — not the main reseller panel. To set up a custom login URL, create a subdomain and point its DNS A record to 185.46.43.245.

Q: Why is the sub-reseller's password being rejected?

A: The password must be at least 12 characters and include at least one uppercase letter, one lowercase letter, one number, and one special character. Example: Abc123!@#Xyz

Q: My sub-reseller can't log in — what should I check?

A: First, confirm they're using srp.apiname.com (not dm.domainnameapi.com). Then check that their account status is Active and their password meets the policy requirements.

Q: Can I reverse a deposit transfer?

A: No. Deposits cannot be reversed once confirmed. Always verify the amount and currency before clicking AddDeposit. Also keep in mind that your sub-reseller's effective spending limit is capped by your own account balance — even if you assign $5,000, they can only spend up to what you have available.

Q: Can I change a sub-reseller's pricing group later?

A: Yes. Open the sub-reseller from Reseller List, select a new group from the Pricing Group dropdown, and click Save. The change applies immediately to all future transactions.

Q: Can I act on behalf of a sub-reseller?

A: Yes. Open the sub-reseller from Reseller List and switch into their account from the edit screen. Click Log Out when you're done to return to your own panel.

Q: Are 'sub-reseller' and 'alt bayi' the same thing?

A: Yes. 'Alt bayi' is the Turkish term used in the reseller panel. Both refer to the same account type: a reseller account that sits beneath yours in the hierarchy.

Ready to build your reseller network?

Log in to your reseller panel, go to Sub-Reseller > Reseller List, and create your first sub-reseller account in minutes.

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